Erlang-X Calculator
Data
In
Out
Ignore
Arrivals
per
minute
hour
Service time
seconds
minutes
hours
Number of agents
(integer required)
Number of lines
(integer required)
Blocking
%
Average time until abandonment
seconds
minutes
Abandonments:
%
Average waiting time
seconds
minutes
Service level
% waits less than
seconds
minutes
disclaimer
Copyright © 2002
Ger Koole
,
Marco Bijvank
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